Knowledge Groups are an essential part of City Destinations Alliance and are one of the key success factors for the association.
The Knowledge Groups are the true experts, the incubators of new ideas and the most important source of insights and expertise.
All groups are driven by members, who invest their time and efforts to share inspiration, best practices and to produce joint projects and products to benefit the whole CityDNA community.
To join a group, you must be a member of City Destinations Alliance and contact Pauline from the Head Office.
Chairperson: Gianluca Camaggio, Barcelona
The City Cards Knowledge Group leads the actions of the City Cards Project network. The Project aims to be a platform helping members to develop, market & promote their products, in order to improve the overall offer of European cities. The group’s purpose is to implement concrete and practical actions, that will allow members to benchmark with other city cards.
Marketing & Communication
Chairperson: Carola Valls, Benidorm
Vice-Chairperson: Vicky Van Daele, Ghent
The Marketing & Communication Knowledge Group’s purpose is to contribute on the process to create awareness of the positive aspects of Destinations, through marketing strategies and a correct communication plan to help DMOs promote their city through on an offline channel.
Chairperson: Jurgen Moors, Maastricht
Vice-Chairperson: Jan Oršič, Ljubljana
As thought leaders and skilled convention bureau representatives, our objective is to collectively help shape the convention bureau of tomorrow by improving and broadening best practices to strengthen the sustainable visitor economy for the city.
Research & Insights
Chairperson: Magnus Hessbo, Stockholm
Vice-Chairperson: Daniëlla Brust-Blumink, Amsterdam
The Research & Insights Knowledge Group co-ordinates all research activities within the City Destinations Alliance network, collaborating with a wide range of CityDNA partners to initiate and exchange knowledge on market research to the benefit of city tourism destinations in Europe and to bring fresh insights and opportunities to the wider membership.
Chairperson: Katarina Thorstensson, Gothenburg
Vice-Chairperson: Birgit Liukkonen, Helsinki
We believe that European cities have the potential and responsibility to play a key role for an inclusive and positive transformation towards an economy and society that respects the planetary boundaries, recognizes the immense global challenges we meet and works towards a more resilient, sustainable future.
Tourist Information Centres
Chairperson: Pablo Ortega Novillo, Catalonia
Vice-Chairperson: Esther Virto, Bilbao
The Tourist Information Centres Knowledge Group’s purpose is to generously share knowledge and knowhow, research and insights, contacts and friendships, with the goal of maximising the present and future impact of visitor information servicing across our European network of DMOs.
Chairperson: Claire Mertens, Antwerp
Vice-Chairperson: Davy Jansegers, Lausanne
The Trend Room aims to bring the Alliance to the very forefront of trends and innovations in the urban cityscape by developing an in-house trend watching hub where thought leaders find each other to discuss the future of cities and the visitor economy and by providing the CityDNA members with inspirational ideas and insights to help them develop new strategies for the future.