Dear friends and colleagues

You are now reading the first newsletter totally dedicated to research, statistics and benchmark information on cities.

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The R&S working Group aims to provide you, our ECM members, with practical tools and reports on research and benchmark items, which will help you in your own work.

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The Working Group has developed some ‘evergreens’ such as the TOURMIS city database and the city survey (with handbook), that we try to improve in terms of methodology and user-friendliness in the near future.

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New projects in 2009 are the shopping index, to be launched this spring and a search engine to find studies from colleagues willing to share their knowledge. This could open the doors to an enormous amount of information for our members.

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In the knowledge group meetings, which are open to all members, we present our projects, but also have presentations on studies in the field of city tourism or benchmark projects in a variety of fields. You will find the latest information on our ECM intranet, under working groups.

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Hans Dominicus
Chairman R&S Expert Group
Amsterdam Tourism & Convention Board

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